Railways New Catering Policy 2017: All You Need To Know

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Railways New Catering Policy 2017: All You Need To Know

Indian Railways is continuously improving to provide passengers, world-class catering services. Recently, we have get news that came up with the beginning of this year that separates cooking section from the food distribution on the train is an exponential one.This new policy published by our honorable Indian Railway Minister  Mr. Suresh Prabhu, delinks food production and distribution departments.  This is a great move to provide delicious food cooked under the hygienic environment and distributed by professionals that belong to hospitality industry.




Railways New Catering Policy 2017

Under food making sections, women SHG would be contacted to deliver tasty food that would benefit women that belong to self-help group (SHG).Let us give a closer look at some of the key points of this Indian Railways New Catering Policy announced in year 2017

Key features – For Mobile Units

IRCTC will manage mobile units from now. This includes new railway trains that have been started only for a short duration. IRCTC will look after pantry car services as well. IRCTC from now, will own kitchens that were supplying foods and manage quality foods supply and services. IRCTC will set up its kitchen at different stations plus manage, All 4- base kitchens that were earlier under the departmental operation of Nagpur, CSTM, BCT and Balharshah.

All kitchen units including refreshment rooms at A1- A category stations, jan-aahaar,  cell kitchens, and much more.



From now on, the structure of Indian railway Kitchen, land, and allotted spare will be given to the IRCTC management for an extended period of 5 years with token fees of only Re.1/sqft. p.a or Rs.100/- p.a.

All the businesses’ models of IRCTC kitchen will be framed by IRCTC in order to improve the services and system.

New development plans for kitchen will be set by IRCTC and approval can be taken from the board of Indian Railways.

No private licensing or outsourcing for catering service shall be done by IRCTC.

A-la-carte food menu will be decided by IRCTC.

Tariff rates on food will be fixed and approved by the board of Indian Railways.

IRCTC can ask for help from SHGs.

Other Key Features – For Static Units

All static units like trolleys at stations, tea or milk stalls, and catering booths will come under zonal Railways except mobile kitchens (as told earlier will be given to IRCTC).

IRCTC will manage food catering services of food plazas, fast food courts and other food units.

Open tender will be released for minor catering units. This is the first time in the history of Indian Railways that open tendering will decide the minor catering units. Don’t worry for the technical eligibilities as they are simplified for betterment.

Open tender system for milk stalls as well provided the agency is certified by FSSAI.

All static units will be appointed for a limited period of 5 years only and there would be no provision of renewal.

Final Words:- All of these new catering services on static and mobile services ensures that Indian Railways catering services would show improvement.

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7 thoughts on “Railways New Catering Policy 2017: All You Need To Know

  1. Gopal Baliga

    Please make it mandatory to serve tea in Tea Pots so that people can prepare teac as per their taste preference. Stop serving those awful sugary ready made tea .This is one of the main reasons for rise in diabetic cases in India as Tea on trains invariably is gangerously high on sugar.This is the least IRCTC can do to help tackle this major public health concern

  2. Gopal Baliga

    Please stop serving fried snacks on trains using reused oils .They are a health hazard .Please consult nutrition specialist to design and select menus for snacks and meals and make them healthy and nutritious, Also keep a strict check on quality as well as quantity. Public is being short-changed by serving smaller quantity and the catering staff pockets the savings on ingredients

  3. Gopal Baliga

    Here are a few healthy options for meals:
    Khichdi and Curd (yogurt) , Upma and Chutney , Oats, Ragi or Dalia (wheat) Poridge for breakfast with milk. Also explore regional fares such as Sattu (from Bihar) , Poha (maharashtra) , Puttu (kerala) , Multi Grain Dosa (adai from Tamilnadu) these are all nutritious and wholesome

  4. Gopal Baliga

    Allow Non-profits / charitable orgn such as Temples, Mosques to set up kitchen in major Train junctions facilitate to serve Free Meals (Anna Dana) .This will be supported by purely voluntary payments and donations from people .This will promote goodwill and also replace the profit motive in food business, to our ancient culture of sharing in the community. This will work as people will readily pay/donate to such ventures .A portion of donation received may be taken by Railways as their revenue for giving the infrastructure.

  5. Gopal Baliga

    Railways should ban sale of bottled water .Instead encourage people to carry their own reusable bottles and then make available purified water vending points to refill water. Railways may sell their own branded Stainless steel bottles that is more durable and eco-friendly. and educate and encourage people to carry their own bottles .This will eliminate use of plastics .In olden days no one bought bottled water because it was not available. So once bottled water is not made available, peoplke will think of carrying own bottled as a habit . so let us end plastics once for all.

  6. Gopal Baliga

    Please keep a strict check on unauthorised foof vendors on trains, stations and around stations and they should not be allowed. to sell their fare which is unhygienic .GRP and station officers must be advised to keep a strict watch on them .They are a public health hazard , besides eroding the revenue of IRCTC catering business

  7. Gopal Baliga

    Garbage : Railway premises are source of major garbage. There are millions of rag pickers collecting these waste , segregate and turn over recyclable materials to middle men who pay very poorly. Instead if these poor people are helped to form as cooperatives to set up recycling plants to process garbage collected by them , it will help them retain all the profits of their toil. Big MNCs who sell packaged goods may be mandated to use their CSR budget to set up recycling plants and help organise these rag pickers coops. This will help in better processing of waste ghenerated besides serving a social cause in helping poor garbage collectors.


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